Question 1

My dog loved this variety and it was all he would eat but he won’t touch the “new and improved” recipe. Is it possible to keep the old recipe on the shelves as well? (It took a Lot of trial and error to find a food he would eat without issue)

Abbie · Accepted Answer

Hi Julie, we're sorry to hear that your pup did not enjoy our updated Fresh From The Kitchen Home-Cooked Chicken recipe. As part of our commitment to pet nutrition, we made some improvements to the recipe to help enhance the aroma and keep it fresh even longer. The previous recipe is currently in limited distribution and in the process of being discontinued. Please know your feedback is very important to us and will be shared with our teams. We do offer a wide variety of recipes with different proteins and veggies that may better suit his current preferences. We recommend slowly transitioning to a new recipe, over 7–10 days, to help avoid food refusals and digestive upsets. You can explore our full range on our website. Please don't hesitate to contact us at https://www.freshpet.com/contact for any further assistance.

Question 2

Why did fresh pet change the crude fat from 6% to 10%? My dog has issues with Pancreatitis. She nearly died when she had Pancreatitis the first time. The previous recipe was good for her but now I am not sure? I fear I may have to stop using it?

Freshpet Consumer Care Team · Accepted Answer

Hi Bob, thank you for reaching out to us. We are very sorry to hear about your dog’s illness. We’ve sent you an email with a few questions so we can better understand your situation and assist you as thoroughly as possible. We look forward to hearing from you soon.

Question 3

I just realized I purchased a bag of product 11 days past the sell by date at Wal Mart. Is it still any good?

Freshpet Consumer Care Team · Accepted Answer

Hi Corey, we are sorry to hear this happened. We rely on our retail partners to rotate fridge inventory and ensure that any outdated recipe is removed from the fridge. Since our food is fresh, we do not recommend using the recipe, as we can’t guarantee its freshness or the best feeding experience for your pup. To further assist, we've reached out to you via email and look forward to your response.

Question 4

Do you have a low fat product of 6% or less

Freshpet Consumer Care Team · Accepted Answer

Hi Brenda, thanks for reaching out. Freshpet recipes are complete and balanced, complying with AAFCO's nutritional standards, and our fat levels comply with normal fat levels following AAFCO guidelines. We don't currently offer any low-fat recipes. Our Homestyle Creations Grilled Chicken Bites is our lowest-fat recipe, with a fat content of 4.0% as fed and 11.9% on a dry matter basis. You can visit our website at https://www.freshpet.com/en-ca/products/tender-chicken-complete-meal to explore this recipe. We hope this helps!

Question 5

My cat is diabetic.  Is this a good option?

Freshpet Consumer Care Team · Accepted Answer

Hi Michaela, thanks for reaching out. Our Freshpet Fresh from the Kitchen Home Cooked Chicken Recipe is designed to be complete and balanced for dogs; however, we offer several cat recipes through our Freshpet and Vital Brands. Please visit https://www.freshpet.com/en-ca/products?category=cat if you'd like to learn more about our cat recipes and check out the nutritional contents. While complete and balanced, these recipes are not specifically designed for a diabetic cat, which means there are no medicinal claims to help a diabetic diet. We suggest seeking the advice of your veterinarian before trying our recipes. They'll know your cat‘s health and medical history best. We hope this helps!

Question 6

Q: My dog has been diagnosed with Cushing disease and needs a lean diet. Is freshpet good for Cushing?

Freshpet Consumer Care Team · Accepted Answer

Hi Mike, we are so sorry to learn of your dog's diagnosis. All Freshpet recipes are designed to be 100% complete and balanced; however, they are formulated for the average healthy pet. We do not offer any prescription diets or diets formulated for specific medical conditions. We always recommend speaking with your veterinarian before trying any of our recipes. They will know your dog's health history best. We hope this information is helpful.

Question 7

Is RAW chicken used is the slice rolls

Angie · Accepted Answer

Freshpet is not raw. Our fresh cat and dog food undergo a steam-cooking process; microbial testing is a critical step for our Quality Assurance team. The products are sent out weekly for nutritional analysis testing as well making them safe for handling and serving.

Question 8

Can I mix the freshpet with another brand feed, like a dry one?

Angie · Accepted Answer

Yes, you can mix Freshpet with your other foods. Keep in mind, when Freshpet is not the only food being served, we cannot provide an accurate feeding amount, since we aren't familiar with the nutritional values of the other foods. Feel free to consult with your vet to determine the best amount to ensure all your pet’s needs are being met.

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fresh from the kitchen^™ home cooked chicken recipe

chicken

carrots

spinach

cranberries

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this recipe includes only the very best ingredients

chicken

carrots

spinach

cranberries

protein is the #1 ingredient

steam cooked

healthy digestion

How to prepare

Storage instructions

Every dog is unique.

We always recommend transitioning slowly to Freshpet so that the change is gentle on your pet’s tummy.

Day 1-3

Day 4-6

Day 7-9

Day 10: Full Transition

other delicious recipes for your pet

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Freshpet

Our signature recipes. Delicious meals made with fresh, high-quality ingredients.

Our company

Meet the pet-loving humans behind Freshpet.

Vital

Intentional nutrition. Specialized recipes designed to meet your pet’s specific needs.

Our planet

We’re driven to nourish pets while protecting our planet.

Homestyle Creations™

Home-cooked goodness. Tasty ready-to-serve meals, from our kitchens to yours.

Our pledge to pets

We do everything we can to keep pets healthy and happy.

Fresh Treats

A smarter snack. Craveable protein-rich treats you can feel good about.

How it’s made

Every wholesome recipe starts with high quality proteins and farm-fresh fruits & vegetables.

Benefits

You'll see noticeable differences in your pet when switching to fresh.

Need help?

Contact our team of fresh food experts.

fresh from the kitchen™ home cooked chicken recipe

ingredients

nutritional analysis

available sizes

this recipe includes only the very best ingredients

chicken

carrots

spinach

cranberries

protein is the #1 ingredient

steam cooked

healthy digestion

How to prepare

Storage instructions

Every dog is unique.

We always recommend transitioning slowly to Freshpet so that the change is gentle on your pet’s tummy.

Day 1-3

Day 4-6

Day 7-9

Day 10: Full Transition

other delicious recipes for your pet

find a fridge near you

fresh from the kitchen^™ home cooked chicken recipe